Healthcare Marketing Packaging Strategies

2017 has been a volatile year when it comes to healthcare, and that has repercussions on healthcare marketing as well. Just as the customer experience, or CX, has become a major factor for other businesses, healthcare has proven to be no exception. Consumers are empowered to shop for the best care and service, and they aren’t shy about letting others know when they’ve had a negative experience. Additionally, the healthcare model in the US is transitioning to one based on transparency, quality and patient satisfaction.

Every change brings challenges and opportunities. DMN3 has identified some of the key marketing trends that could affect custom packaging decisions for the medical industry.

Healthcare Marketing Trendshealthcare marketing

One of the key factors influencing these shifts is the focus on the consumer. In previous years, doctors acted as the key decision-makers. They prescribed treatments or medications, made referrals and acted as the end-all, be-all when it came to health. 

While doctors still serve in that role to a degree, there’s been a shift of power when it comes to decision-making. Here’s what’s happening: 

  • Hospitals are buying up individual physician practices and forming bigger systems. While this allows them to coordinate care more efficiently for patients, it turns doctors into employees. They become part of an integrated system that has to work through channels and people. Doctors can still advocate for things, of course, but they may not make the final purchasing decision.
  • While WebMD might convince you that you have a terrible, terminal illness every time you look up symptoms, it’s a gamechanger for healthcare marketing. Consumers can do a ton of research prior to even setting foot in a doctor’s office. They see a visit as something more akin to a collaboration than a consultation.  This gives both parties responsibility for treatment. 

These factors support the shift originally noted in the MM&M /Ogilvy CommonHealth Healthcare Marketers Trend Report 2016.  While doctors are still the primary audience for healthcare marketing, payers and consumers are increasingly targeted. These are the new decision-makers.  Additionally, digital marketing and digital content is becoming more important than traditional channels.

Effects on Healthcare Marketing Packaginghealthcare packaging

Medical device packaging and healthcare packaging is subject to a lot of requirements. Not the least of which are the requirements of a changing market. As the audience for healthcare marketing changes, so do their expectations. As consumers take increased control over their health and making purchasing decisions, the desire for better packaging is sure to follow. 

In the example on this page, Minnesota’s Sunrise Packaging used conventional techniques to design custom boxes that are unique and user-friendly. Magnetic closure is easy for hands of all strength to use while keeping contents secure. The decorations are also kept to a minimum, not detracting from the product but adding to it. Additionally, the custom foam insert keeps the product safe and padded. 

Users want packaging that meets their needs and expectations. The best way to do that is creating a style that is recognizable while innovative. We’ve got the tools to make this happen for you!

Options That Make For High End Retail Packages

High end retail packages speak to customers. 

Not literally, of course (but who knows what might happen in the future?). But all it might take is a swift glance over a familiar box to evoke a memory. Positive, negative, those parts of are out of control for manufacturers and companies, but the point is clear: when you have a strong brand that speaks to luxury, quality and comfort, your packaging should reflect that. 

Why Packaging Matters

Some might be quick to dismiss packaging as most important for mass produced consumer brands. It’s necessary for boxes to stand out on a crowded shelf, helping customers identify the one they want quickly. Or to catch their eye long enough to consider trying something new. 

But it’s the seed of brand loyalty that transcends economic status. Whether it’s a loyalty to Captain Crunch cereal or to Cartier watches, customers who exhibit appreciation for a specific product still want to feel like they’re part of the club. Cultivating that seed is partly done through packaging. 

Features of High End Retail Packages

high end retail packages

custom luxury packaging

It’s easy to assume what features a cheaper package might feature to cultivate brand awareness. Color is the main one, with graphics coming in second. But when it comes to high end luxury packaging, customers want a little more. 

  • Make it a tactile experience
    If you turned the lights off and ran your fingers over the packaging, what sense would customers get? Utilizing features like embossing, hot stamps, soft touch lamination, and more can stimulate the senses to entice customers in a different way. 
  • Turn the mundane into the extraordinary
    Opening and closing boxes isn’t something that registers with most people. Unless there’s something that stands out in people’s minds about it. Using a unique closure, like magnets or a custom molded snap enclosure, can do just that. 
  • Create contrast
    Light reflects differently on different materials and colors. Using a matte finish with glossy embellishments will draw attention to the various contrasting elements. Or simply mix up the colors, pairing black with white or other opposites that work well together. 
  • Design a pause
    An unveiling is a spectacular affair, and the first time your customers see your product–as their own product–should be as well.  One way in which package designers do this is to add a moment before the *big reveal.* It’s like going through the wrapping paper to get to a birthday present. Your excitement is heightened because you know this is something you want, and the paper is the only thing in the way. Badly designed processes can lead to buyer’s remorse and increased product return rates. All things luxury producers want to avoid. 

Contact Sunrise Packaging

We love talking high end retail packages. Different features work for different industries, and we’ve a bit of experience in the field to help guide you.  Get in touch today!

Creative Packaging Ideas

Think back to the first time you purchased a brand that you’ve come to love. What made you purchase it? Positive reviews? Personal referral? Great marketing? Creative packaging?

Chances are, it was probably a mix of all these things, right? As an organization, you can start to cultivate your brand advocates, generating referrals and reviews, after you nail the last two things. And creating great marketing comes along with creative packaging for your products. 

Packaging is what sells your product. It conveys a feeling, cultivating a longing in your customers. So what does that look like…exactly? Well, it looks different for every product. Which is kind of the point of creating custom packaging design. But we’ve identified a few common trends that are ideal for attracting buyers. 

Creative Packaging Trends

Integrate Patterns

Using patterns in packaging design is a simple and efficient starting point. It can add depth and the perception of texture without the cost of embossing or inlays. Additionally, patterns can be used to evoke specific emotions or ideas. Blue and red stripes will inevitably remind people of the US flag; plaid has rustic or lumberjack connotations. Think through your pattern picks with unbiased audiences to evade any unintentional meanings. 

Think About The CXcreative packaging

We’ve written about CX, or customer experience, a few times before. It’s one of the surest ways to reach the hearts of your customers and start attracting influencers. Customer experience happens on multiple levels. It’s a design aesthetic that’s appealing. It’s including little touches that enhance the product. Check out the note inside SW Basics of Brooklyn’s lip gloss kit.  It shows customers that they care about reusing materials and have a playful sense of humor. It appeals and delights, which is the heart of CX. Custom packaging options like this can include subtleties as well. Things like thumb holes, custom thermoformed trays, or nested turned edge boxes can add layers of pleasure for users. 

Make It A Gift

This is a common packaging design element used by liquor companies. Packaging products like a gift–regardless of whether the purchaser is actually *gifting* the product–immediately makes it more attractive on the shelf. This type of creative packaging doesn’t have to obvious, so halt on the bows and ribbons. Consider more tasteful elements, like an additional simple box or tissue paper inside the packaging. Some companies will even create complementary elements to go with the product, like branded lowball glasses with brandy. Or simply allow the idea of a gift season your creative packaging brainstorming sessions. 

Be Mindful of the Process

While brainstorming can generate many creative ideas, it’s important to bring your packaging producer into the fold early on. Everyone works within a budget, and working with Sunrise Packaging allows us to help frame options that are within the product means. Plus, we have a bit of experience in creative packaging, as you can tell!

Etsy Custom Packaging Tips

The market for handmade goods has never been hotter, and websites like Etsy are reaping in the benefits.  Etsy is an online marketplace specializing in handmade, craft or vintage items as well as supplies. It’s relatively easy to use for both sellers and buyers, and numbers attest to that. In 2014, Etsy had over 50 million registered users, and total sales reached nearly $2 billion through the platform. With that kind of bandwidth, it might sound challenging to break through the noise as a new seller. But that’s where Sunrise Packaging comes in (locally owned in Minnesota). Etsy custom packaging is one of the best ways to retain and attract customers. 

Etsy Custom Packaging Basics

healthcare packaging
This outlet as a seller recently came to my attention when I purchased a small ring from an Etsy seller. It’s not a particularly expensive item, not vintage or anything else like that. I was incredibly impressed by the seller’s attention to detail when it came to packaging, though – so much that I realized how important packaging is, and how that fact might escape the attention of new sellers. 

Apparently, Etsy thinks so, too. They provide a literal handbook to Etsy custom packaging.  Since packaging is, quite literally, our business, here’s our take on Etsy’s suggestions for custom packaging: 

  1. Label your labor
    Etsy hits the ground running with a primer on branding. It’s incredibly important to help customers remember your business in every possible way. Crafting creative labels not only helps your business stick in their mind but makes it more likely that they’ll pass your name on.  Utilizing finishing options like debossing, embossing and other features help ensure that this will happen, or utilize a sleeve box to add some labeling. 
  2. Make Your Packaging Pop
    I couldn’t find hard numbers on what percentage of Etsy purchases are gifts, but the number is probably pretty great. Packaging that is gift-ready takes one part out of the process for your buyer. Besides, even if it isn’t intended as a gift for someone else, it’s kind of awesome to make the customer feel a little indulgent, like they’re getting a gift for themselves, isn’t it? When it comes to classic gift style, a two piece set up box is perfect. 
  3. Get Into Shipping Shape
    The last thing any seller needs is to mess up an order.  Like Etsy reiterates: how inclined are you to return to a seller who messes up your order, or doesn’t package it correctly to withstand shipping? Probably not very likely. Take the time to consider if you need any custom inserts, and the protection products might need. Thermoforming or custom formed trays might be a great way to go. 

Make Your Package Shine

Ordering things online is like the grown up version of Christmas morning. You know packages are coming on a certain day, so the expectations are even higher when you know what to expect. Let every delivery of your product generate that kind of excitement! 

Influencer Marketing Kits for Retail

Influencer marketing kits can be used a few different ways. The traditional–well, as traditional as it gets in this age of flash-in-the-pan marketing strategies–mode is to send kits to targeted individuals. Research goes into identifying influencers in your market. Time goes into building a relationship with them. And finally, the money and effort put toward creating a custom, individualized influencer kit all adds up to quite the process. The return on investment for influencer marketing can be tremendous. It’s a worthwhile investment for your company.

But there’s another mode for influencer marketing that taps the market a little differently, and that’s to take a more mass marketing approach. Research and develop an influencer kit that can be sold as a retail piece.  It can include many of the same elements, like premium packaging and accompanying collateral, but without the exclusivity. Mass marketing runs the risk of being less targeted, but it can reap huge rewards as well. 

Scaling Influencer Marketing Kits to the Masses

influencer marketing kits

From Structural Graphics

The first question that might pop into your head is Who else is doing this? As you can see from the image to the side, liquor is one industry that has employed this kind of brand-building for ages.  These kinds of launch kits can double as influencer kits–if you start to tie your messaging to your brand in a way that positions customers as brand ambassadors.  

Liquor has long employed a kind of pyramid-shaped flow for their customers. Companies have products in the same category ranging from the low end to the high end. The customer journey usually brings them using the low end products, and once the customer builds an appreciation for the product, they’re willing to champion it and ramp up to the next level. Ultimately, they’re invested in the product to the point of purchasing the special kits.

Influencer marketing kit features include:  

  • Flasks or glasses imprinted with the product’s brand or some other catchy slogan. One example I saw was a liqueur that came with one lowball glass and a line in the middle. On top of the line, it said Optimist. Below it? Pessimist. It appealed to a wide range of people. And the best part? To have a matching set, people were willing to buy 2. Use this tool to increase sales as well as influence customers to showcase your product. 
  • Printed collateral, like recipe books, histories of the product, or other kinds of supporting information. These work well to upsell other products or to share out interesting facts that customers can then share out as well.
  • Premium packaging to hold all of these things together, as well as create a stage for the product itself. Customers love keepsake items for the brands they champion. Invest in feature like embossed typograhy and high quality graphics. Use tactile and and visual elements to appeal to their senses, and enhance the product itself. Turned edge boxes are ideal for influencer marketing kits, and adding premium elements like magnets, custom trays and other features for enhancement. 

Building Brand Loyalty with Retail Influencer Marketing Kits

Your company might call them product launch kits. Sales kits. Welcome kits. Whatever they might be, but their aim is the same: to develop brand loyalty and influence sales positively. That’s the heart of influencer marketing. It’s about reaching the people with whom your product resonates, and giving them a reason to champion it further. 

Magnet Boxes: FitBit Blaze Packaging Review

Wearables have been heralded as the next frontier for technology. While the success of Google Glass might be up for discussion, the same doesn’t apply to fitness trackers. Particularly when it comes to FitBit.  There are a ton of trackers out there, but FitBit seems to retain a magic hold on the public. I was an early adopter to the wearable trend, and loved my FitBit from the get-go. I recently upgraded to the Blaze (my third upgrade within five years or so). It’s always great to see a company invest in great packaging, and FitBit includes some great options in their magnet boxes. 

Qualities of Magnet Boxessleeve boxes

Magnet boxes are durable and appealing to the eye and the touch, as well as a popular option for retail custom boxes. They can protect goods without extra protection. The FitBit Blaze also features a paperboard sleeve around it in white. The magnet box, in a contrasting blue, has no marks beyond the FitBit logo on the magnet flap. The custom sleeve design is where the main marketing focus comes into play.

The FitBit Blaze custom magnet box has laminated finishing, which makes the colors bright and vibrant and draws the eye to the picture of the object inside. It’s a little bit of that Apple austerity, but the ‘Gold Series’ calls attention, as well as the iconography. The text is kept to a minimum, but there are some features included on the front, with more on the back. 

The main features included on the front are the ones that make the Blaze different from the other models. It’s a good move to illustrate those things up front. From a consumer perspective, it’s always a concern regarding how different models are from each other–especially when there’s a price difference of $100.  This allows a shopper to view the differences without having to grab each one, turn them over, and compare that way. All they have to do is look at the display and get an idea for what the product looks like and what it can do for them. magnet boxes

Looking at the custom sleeve box in more detail, the back offers quick bits of information in a bullet-like style, enabling shoppers again to get the gist just from a quick scan. One of my favorite features on the box is along the side. Sizing can be problematic for anyone. I have, really, no idea what the circumference of my wrist is, so when the specs say that a small is XX inches and a large is XX inches, it means nothing to me.  But FitBit takes that brain-buster out of the equation by including a wrist sizing tool on the box. This tells customers what size they should purchase. Without having to track down a tape measure. 

Custom Packaging for the Future

When it comes to wearables, the options are limitless. While one might think that the packaging should be something more sophisticated, or stark, or whatever, it shouldn’t come at the expense of the user. FitBit does a great job integrating function with design, especially when it comes to helping shoppers understand the differences in their products. 

 

 

FlashPad Wallet: A Most Versatile Solution

Happy first day of September, packaging world, and that means a new special is on the table. The FlashPad Wallet is one of our favorite products, and it's one of our client's favorite packages, too.  Here are some of the ways in which we've optimized this *multum in parvo* product (that's "much in little" if you need to brush up on your Latin)!

FlashPad Wallet in Higher Ed

Engaging students is the number one job of any higher education institution. No matter the department--academics, student life, the library, and so on--they want to make sure that every student has information they need to be successful. The University of Nebraska used a FlashPad Wallet to engage incoming freshman on several levels. The custom design is eye-catching and clearly branded; the recipient is affiliated with the college. 

Flashpad wallet

The space on the outside contains targeted messaging as well as social channels for the user to check out. Open it up, and there's more information as well as a key. Not just any key, but a USB key. And, not to drive the metaphor into the ground, but it's a key to knowledge, a new life on campus, and to the next phase of their lives.

Mortgage Lenders & the FlashPad Wallet

FlashPad Wallets are ideal for replacing stacks paper marketing materials or other types of information. As a thank you, a mortgage lender might provide a new homeowner with maps of the area, coupons, home maintenance services, and more. By condensing all that information onto a flashdrive, they've cut down on paper as well as managed to keep their brand at the forefront with full color printing that's vibrant and inviting. Using a flashdrive also makes it easier for them to keep the information current by using hyperlinks instead of printed material.

Flashpad wallet

FlashPad Wallet = Versatility

These examples come from several organizations, but the versatility and level of customization is the same across the board. The FlashPad Wallet die-cut cavity can be customized to hold anything you need--the above examples both hold flashdrives, but also gift cards, commemorative coins or tokens, beer bottle openers, the list goes on. The only criteria? It has to fit the dimensions. The design be a bifold or trifold, depending on the amount of content that should accompany the item.

Flashpad wallet

The FlashPad Wallet can change they way customers perceive your business, and Sunrise Packaging is currently the only producer of these items. And, for this month only, there is no artwork fee. Contact Sunrise today!

Packaging for Millennials & Beyond

It might surprise you to learn that different generations have different effects on the packaging industry. Baby boomers, which have thundered like a herd of elephants through the ages, dominate the pharmaceutical packaging market.  Medical device packaging for them needs to be lightweight, easy to open, and clearly labeled. However, millennials have surpassed the baby booms to become the largest generation in United States history. Representing nearly 25% of the population, it’s clear that packaging for millennials requires a different tone, look and feel than previous generations.

Packaging for Millennials is Different

Millenials are defined as the generation born between the early 1980’s and mid-1990’s.  While singular qualities range, like any generation, millennials are marked by their desire for uniqueness and creativity, and manufacturers are reacting with increasingly innovative and interesting packaging decisions. Their comfort with mobile devices and online shopping means that knowledge and possessions are quickly available at their fingertips. Ranging from their early twenties to late thirties, their purchasing power is primarily what’s driving the changes in packaging to meet their desire for instant gratification.

What Millennials Look For in Packaging

According to Packaging Digest, there are a few common things that millennials look for in choosing brands and, by extension, packaging for millennials:

  1. What does the brand say about me?
    Millennials want to feel a personal connection to brands because brands say something about a person. In part, brands define who a person is and what their values are. As a generation with access to nearly anything, the choices are limitless. To assign meaning to those choices, millennials see their purchases as emblematic of themselves.
  2. How can this brand be customized to me?
    It’s the insult of all insults: BASIC. To call someone basic is essentially to call them uninteresting. Un-extraordinary. Snd worst of all, boring. This is partially a reference to the millennial love for specialty product ingredients but also the packaging. Millennials consistently gravitate toward custom packaging, according to Supermarket News. Think of the Coca-Cola initiative recently, with people’s names on Cokes.
  3. Is it exclusive and high-end packaging?
    Building on the customization factor, millennials love high-end private label branding. Think luxury and exclusive packaging. Or at least packaging that can be perceived like that.
  4. Who else is using it?
    Social media gives everyone a platform to rant or rave about products, and millennials are very adept at picking up what’s hot and what’s not. Creating buzz is key to packaging for millennials. Include QR codes, hashtags, anything that invites interaction with the brand on the package itself.

How Packaging for Generation Z Will Go Even Further

There’s no sign of these trends stopping with millennials. Generation Z is coming up fast behind them, and they promise to wield even more market power. Expect them to want an even MORE personal relationship with their chosen brands.They’ll also expect to use their mobile-first identity to interact with brands constantly.

Contact Sunrise today for tips and ideas on creating packaging that speaks to millennials in their language.

DnD Custom Game Box

If you’re watching Netflix’s Stranger Things, take note: no spoilers appear below, but there is minor discussion on plot points.  The introduction to the main characters features a scene that would convey very different things just a few years ago. They’re sitting around, playing Dungeons & Dragons (or DnD).  Since the show takes place in 1983, it’s clear that they’re being depicted as classic 80’s *nerds,* so to speak. And to drive the message home, they’re also part of the AV Club, get picked on by bullies, and are general outsiders. However, with the relatively recent rise of “geek chic,” these kids are endearing through our 2016 lenses. Also, DnD is experiencing a resurgence of popularity due to all this attention. Since Sunrise Packaging is in the business of boxes, it seems appropriate to turn our attention to making a custom game box for the new wave of DnD-ers.

DnD Needs Assessment

Although online versions exist, this is a game best played in person with a group. It’s a group effort. As the OG of fantasy role playing tabletop games, the custom game box needs to be as iconic as its contents. Color schemes typically fall on the darker end of the spectrum, highlighted with fiery reds, oranges and yellows.

The party of adventurers might always meet at one person’s home, or the set might travel around. This means the box needs to be both durable and easy-to-move. Light, built in handles of some sort, but rigid and strong enough to withstand  transportation. DnD game boards usually fold up, but a custom game board might need more room to lay flat. Some kind of rigid insert might be necessary. Partially for presentation, but also to keep the pieces and dice intact. It’s kind of like using a peg board for tool organization. When they’re outlined, you know exactly which one is missing. Same goes for a custom box insert.

DnD Custom Game Box

So what have we arrived at when it comes to a custom game box, specifically for DnD?

For starters, a custom two-piece setup box is the classic game box style.* The turned edge style is also ideal for the design and strength components. Turned edge boxes are made of chipboard, which is extremely durable. It also lends itself well to a variety of wraps which can best display dynamic DnD graphics and colors. Further custom options can include foil stamped linen or embossed fibers for a slightly Medieval-like feel.

To keep the innards and gaming items in place, the set up box is perfect for multiple types of inserts. Think custom die cut foam, thermoformed tray, insider liners…the options vary as much as DnD gameplay. Add in some sort of handle and you’ve got a party in a box. Literally.

Get in touch with our sales department to start work on your custom game box!

*Did you know Sunrise Packaging has established a reputation for custom game box and game board packaging?

Design a Conference Badge that Doesn’t Suck

Conference organizers always try to find ways to make their events unique and memorable, but there are some things which should be standard. Attendees, particularly those who might have had to deal with unpredictable flights or transportation/hotel issues, will always appreciate a streamlined check in process. It's a process where Occam's Razor is well-applied: the simpler, the better. This definitely goes for conference materials, like the conference badge. 

Some conference materials are necessary evils: the plethora of paper collateral from sponsors, the (usually) hideous conference bag, and sometimes a conference tee designated to become bottom-drawer filler. Or, if you attend a lot of technology conferences like I do, it's worn daily by some of the less hygienic attendees for the conference duration. All things considered, most of these materials are expendable. It makes sense to refocus on the one thing that attendees will use and reuse: the conference badge, or name badge. Here are some tips to create a badge worth its salt. Or at least worth the irritation of remembering it daily. And, when the conference is over and the badge has served its purpose, Sunrise Packaging conference name badges are eco-friendly and completely biodegradable!

What Do Attendees Want in a Conference Badge

Choosing the style of a conference name badge can depend by industry. Tech conferences, which tend to be slightly more informal, typically use lanyards with the badge hanging around the midsection. If this is the route you want to go, be considerate of the variety of shapes your attendees come in (male, female, proportions, etc). Choose a lanyard with adjustable sizes so they can choose where it should sit. 

conference badge with name, social identity

If the conference is an industry which tends to be more formal, consider a simpler conference badge that's more of  a traditional name tag with magnetic backing. There's little more annoying than putting holes in an expensive blouse or suit. Not to mention that it might hurt the fabric. Name tags also tend to be a little more discreet and elegant. 

Design Around Attendee's First Names

What's the purpose of a conference badge? To identify the attendee as an attendee and to share their name/affiliation with folks. If space is at a premium, consider cutting last names. Some attendees also might not feel comfortable sharing their full name with rooms of strangers (networking aside). Access Event Solutions recommends the following hierarchy: 

First Name (largest font)
Last Name (slightly smaller font than first name)
Company name/title (slightly smaller font than last name)
Other information (you get the drift)

What Else Might Attendees Want in a Conference Badge

If you go the magnetic, name tag route, you're probably maxed out on space after the above. However, if you go the lanyard route, the back of the conference badge is a great spot for additional information, like: 

  • Conference schedule.
  • Wifi access information.
  • Conference hashtags/notable social channels.
  • Sponsor information (understandable to *want* to put it on the front, but lets be real: no one wants it there)
  • Embedding RFID or NFC technology within the layers of a conference badge substrate. Attendees can scan their badge to win prizes, session room counts, supply contact information to enabled vendors...the possibilities are endless.

For maximum readability, print information on the back of a lanyard upside down!  

Make a Conference Badge Attendees Want to Keep

Name tags might not serve many purposes after the conference, unless they're well-designed and not obtrusively tied to the event. Keep your conference badge design simple, and attendees will appreciate the streamlined effort. Particularly if they're already a little jet-lagged.