When it comes to running a successful business, communication is key. Without open and accessible communication, assignment completion fails and misunderstandings occur.
Sunrise Packaging is all about communication, externally and internally. While e-mailing and visiting desk-to-desk and person-to-person is extremely important to our internal communications, we have adopted some alternative communications methods that may be of interest to you and your business as well.
- External Chat: The external chat system allows visitors to our Web site or our e-commerce site to have a live chat online with one of our customer service representatives. Any immediate questions that customers may have are addressed in a quick, friendly manner that saves customers time makes sure that they feel comfortable with the information they are receiving.
- Chat: One of our newest communications ventures is an internal chat system. With our external chat up and running smoothly, we determined that an internal chat would be desirable for quick questions and responses as well as clarifications and checking in on work progress. Since its implementation, our internal chat system has increased efficiency in quick messaging.
Effective communication increases work efficiency and productivity. It reduces errors and misunderstandings between both co-workers and customers. Cut down on waste by getting it right the first time with effective communication.