Posts Tagged ‘communication’

Why You Should Use Twitter for Your Business

Friday, November 12th, 2010

social media 300x250 Why You Should Use Twitter for Your Business
Social media is defined as media for social interaction. It uses web-based technologies to turn communication into interactive dialogues. Businesses have been using a variety of social media techniques including Facebook, LinkedIn, and Twitter to catch the attention of people in the hope to gain customers. The goal is to intrigue potential customers and get them interested in your business. Twitter, one of the many social media tools, has become a very important mode of communication for businesses. Why use Twitter you ask? Here are the top 10 reasons why businesses should use Twitter:

twitter logo 300x200 Why You Should Use Twitter for Your Business

1. It’s free to sign up and use. No need to spend money to subscribe or maintain.
2. It can help grow your email list. Email marketing is becoming very popular and by gaining email addresses, more contacts are being made.
3. It will expand the reach of your email campaigns.
4. Networking is possible by following people and asking them to follow you. Networking is a very important factor in growing a business. The ability to network without having to go anywhere is very convenient.
5. Can stay current on industry trends. This gives a business the ability to see what others are doing and saying.
6. Monitor what customers are saying about you. This allows to hear feedback about your business, whether positive or negative, it is still beneficial to hear input.
7. Can host a Twitter chat to engage followers. This allows to be able to talk to certain people to gain more insight and feedback.
8. Customer support related issues can be handled easily. Questions and problems can be addressed quickly and easily using Twitter. These can also reach other who may have had to same question or problem.
9. Advocates for your business can be found and heard. People who are really interested in your company are out there and can be heard if you find them or if they find you.
10. Can promote your business to new and existing customers. Promotion is a major part of marketing a business. Since Twitter has many users, promoting a business becomes a easier by having a big reach of people to promote to.

Libraries Utilize Social Networking Sites

Wednesday, October 14th, 2009

Social networking Web sites, such as Facebook and Twitter, have been growing more and more everyday.  They have been expanding so much that not only are teens and 20-somethings using these sites, but they are also affecting the Baby Boomer generation.  Since these sites are growing so much in popularity, many libraries are seeing them as a tool to reach out to their patrons.

libraries utilize social networking web sites facebook Libraries Utilize Social Networking SitesMichael Stephens, assistant professor of library and information science at Dominican University in River Forest, said “The best libraries will offer multiple venues for discussion.  You’ll have multiple channels to find your way to no longer [just] a Web site, but a Web presence.”  He also teaches a class called, “Library 2.0 and Social Networking Technologies,” and said that the number one group of people moving to social networks are ages 30 and up.

libraries utilize social networking web sites twitter Libraries Utilize Social Networking SitesIt is important for libraries to be proactive and stay current with the trends to stay effective, rather than become outdated.  These sites allow people to connect with each other, as well as allow libraries to connect with their patrons.  Amy Alessio, teen coordinator for the Schaumburg Township District Library said, “The library needs to keep its perception and its service current or we’re going to lose folks.”  She uses social networks, such as Twitter, to let people know about the various programs and services that they offer.  She found many adults and authors are following her library’s Twitter page and said, “I put something up on Twitter for a program that only has a few spaces left and I almost always get a call from a parent.”

libraries utilize social networking web sites Libraries Utilize Social Networking SitesNot only do social networking sites inform patrons about their local library, but they also can bring libraries together to share ideas.  They can see what other libraries are doing and if that is something they could or want to start.  It is also a tool for passing along information about budget cuts and what is going on in the industry.  The North Suburban Library System said that they use Twitter and Facebook to communicate with its member libraries and professionals within the industry.

For libraries to continue to effectively reach out to their patrons, they need to stay current with the times by utilizing social networking sites and creating a Web presence.  Peggy Carlson, assistant director of the Geneva Public Library, said, “We think it’s the way of the future, and we’re going to be integrating it more and more into our service.”

Using Networking Events to Your Advantage

Monday, September 28th, 2009

Networking events can be a great way to meet people who can help you and who you can help in the future. It is about building mutually beneficial relationships and creating a professional network of people who you genuinely like and respect.

networking events for your advantage handshake Using Networking Events to Your AdvantageThe relationships that you build through networking can help you find a job, learn how to be successful in a certain job field or position, build your career and expand your business horizons. The people that you meet can provide valuable insider tips and answers to your questions, help you with your cover letter and resume, or give you an “in” with a company that you are interested in joining.

Networking can help you personally and can benefit your business by introducing you to new clients, business associates, and industry leaders.

Networking is often very informal and can occur with anyone at any time, but one of the most popular ways to network is to attend networking events. These events are created specifically for the purpose of creating new connections. People expect you to network there and these events can provide you with incredible business and personal advantages.

How to find local networking events:

  • Check out your local newsstand: Networking events are often listed in local magazines and newspapers. This can be an easy way to find events with new connections.
  • Industry/Business organizations: Professional organizations make a point of hosting networking events on a regular basis. Some well-known marketing, advertising, and public relations professional organizations to check out are International Association of Business Communicators (IABC), Public Relations Society of America (PRSA), American Marketing Association (AMA), and Advertising Federation of America (AdFed). Head online or talk to colleagues to find professional organizations in your field.
  • Talk to the contacts you already have: Connections that you have already made can be your best way to find new connections, and they may know of some upcoming events that will be of particular interest to you.
  • Go online: There are a plethora of ways to find networking events online. NetParty.com (for young professionals) and FindNetworkingEvents.com provide listings of upcoming networking events in most major cities and professional networking sites such NetworkingForProfessionals.com list upcoming networking events for members.

How to network:

  • Talk to people: Talk to anyone you run into and keep in touch with those who you like and respect. Even if they can’t help you immediately, they may be able to help you further down the road. Get comfortable asking, “What do you do?” and handing out your business card.
  • Communicate effectively: Learn to listen to what the other person is saying and practice different ways of talking about yourself and your skills.
  • Join networking clubs and associations in your field: Joining these organizations can be the best way to meet people in your field.
  • Follow up on any lead, no matter how minor: You never know what a small lead could turn into: a better job or a new client.
  • Think before you network: There are some situations in which networking is inappropriate. Use common sense to judge what is appropriate and what is not.
  • Say, “Thank You”: Remember to thank anyone who takes the time to talk with you. Not only is it polite, but also it is socially expected.

Once you have built your network, continue to maintain and build it through regular contact. Many contacts will lead to more contacts, and in a short period of time you can have a strong professional network.

Communication is Key

Wednesday, September 16th, 2009

When it comes to running a successful business, communication is key. Without open and accessible communication, assignment completion fails and misunderstandings occur.

Sunrise Packaging is all about communication, externally and internally. While e-mailing and visiting desk-to-desk and person-to-person is extremely important to our internal communications, we have adopted some alternative communications methods that may be of interest to you and your business as well.

  • communication is key Communication is KeyExternal Chat: The external chat system allows visitors to our Web site or our e-commerce site to have a live chat online with one of our customer service representatives. Any immediate questions that customers may have are addressed in a quick, friendly manner that saves customers time makes sure that they feel comfortable with the information they are receiving.
  • Chat: One of our newest communications ventures is an internal chat system. With our external chat up and running smoothly, we determined that an internal chat would be desirable for quick questions and responses as well as clarifications and checking in on work progress. Since its implementation, our internal chat system has increased efficiency in quick messaging.

Effective communication increases work efficiency and productivity. It reduces errors and misunderstandings between both co-workers and customers. Cut down on waste by getting it right the first time with effective communication.

Tell Us What You Think – February’s Opinion Poll

Tuesday, February 3rd, 2009

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